Enterprise-level Security and Data Protection
Focus on growing your business while we take care of your security. We implement industry-leading security measures to protect your data and ensure complete privacy compliance.
GDPR Compliance
Full compliance with European data protection regulations and user rights.
SSL Encryption
End-to-end encryption for all data transmission and storage.
Cloud Security
Secure AWS infrastructure with industry-standard protections.
No Data Selling
We never sell, rent, or trade your personal data to third parties.
Data Collection
What information we collect and why
- Email address (for account creation and communication)
- Name and profile information (when provided)
- Usage analytics and preferences
- Authentication data from OAuth providers
- IP address and location data
- Browser type and device information
- Application logs and error reports
- Performance metrics
Message Data Handling
How we handle your conversations and message data
Messages are stored only when relevant for AI assistant functionality.
- Context for ongoing conversations
- Learning conversation patterns
- Quality improvement purposes
Messages are automatically deleted after thread completion.
Your messages never leave our secure storage infrastructure.
No third-party storage providers have access to your message content.
Data Storage & Processing
How we store and process your data securely
Your data is securely stored on AWS infrastructure in compliance with industry standards.
- DynamoDB for secure data storage
- S3 for encrypted file storage
- Encryption at rest and in transit
We use OpenAI's services as a data processor for AI-powered features.
- Data processing agreement in place
- Not used to train AI models
- Complies with data usage policies
GDPR Compliance
Your rights under European data protection law
Your Rights
Right of Access
Request a copy of your personal data
Right to Rectification
Correct inaccurate personal data
Right to Erasure
Request deletion of your personal data
Legal Basis
Contract Performance
Providing our services to you
Legitimate Interests
Improving our platform and services
Consent
For marketing communications
Data Retention & Deletion
How long we keep your data and deletion policies
Request received
We process your deletion request
Data removed within 30 days
Personal data permanently deleted
Backups purged
According to retention policy
Security & Privacy Inquiries
Have questions about our security measures or privacy policies? Want to exercise your data rights? We're here to help.
info@neverooo.com
Address
Neverooo VIA PIAN GRANDE, 28c 17051 ANDORA (SV), Italy
Response Time
Within 30 days as required by GDPR
Last updated: January 13, 2025
This security overview is part of our Terms of Service